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General terms and conditions

GENERAL TERMS AND CONDITIONS

The following rights apply only to customers of the company Mareme & emeraM GmbH, private consumers within the meaning of § 13 Civil Code are. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his commercial or his self-employed professional activity. 

 

The provisions of the German Commercial Code apply to merchants, companies and public institutions.

Scope of application of these General Terms and Conditions

For the contractual relations between private customers and the company Mareme & emeraM GmbH the following general terms and conditions apply exclusively in their version valid at the time of the order. Mareme & emeraM GmbH does not accept any conditions that contradict or deviate from these General Terms and Conditions; they are hereby expressly contradicted. Different terms and conditions of customers are only valid if Mareme & emeraM GmbH has agreed to them in writing.

 

Purchase price

The purchase prices of the day of the order are valid in each case. All indicated prices are inclusive of the legal value added tax. This is currently 19% in Germany.

 

Conclusion of contract

The illustration of the articles in the online shop does not yet represent a legally binding offer, but exclusively an invitation to place an order. Unless otherwise stated for products, all offers are valid "while stocks last". Errors excepted.

 

If you place an order with us, we will send you an e-mail confirming receipt of your order and listing its details (confirmation of receipt). This confirmation of receipt does not yet represent an acceptance of your offer, but is only intended to inform you that we have received your order. The purchase contract is only concluded when we separately declare the conclusion of the contract after checking our ability to deliver. As soon as the product is shipped, you will receive the tracking number by e-mail with the shipping confirmation so that you can check the progress of your order.

 

Payment

The invoice amount must be paid in advance. In the checkout process you can choose between bank transfer, Sofortüberweisung, PayPal, and credit card. If you have chosen the payment method "bank transfer", you will automatically receive the necessary bank data after the purchase with the order confirmation.

 

Retention of title

Until full payment the goods remain the property of Mareme & emeraM GmbH.

 

Customer service

 0800 

right of withdrawal

Provided that the customer is a private consumer (more details on this at the beginning of these General Terms and Conditions), he can revoke his declaration of intent to conclude the contract within 14 days for all goods he has purchased via the Internet or using other means of distance communication. This period begins at the earliest with the receipt of the goods and this instruction. The timely dispatch of the revocation or the goods shall suffice to comply with the time limit.

 

The revocation is to be addressed to: Mareme & emeraM GmbH, Steinergasse 19, 94315 Straubing, Germany

E-mail address: hello@mareme-emeram.com

 

revocation consequences

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you cannot return the received goods to us in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply if the deterioration of the goods is exclusively due to their inspection - as would have been possible in a retail shop. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as an owner, but rather by refraining from anything that could impair its value.

 

We kindly ask you to return goods that can be shipped postage paid. Mareme & emeraM GmbH will refund the postage costs.

 

Warranty / Statute of Limitations

If the item is defective, the customer shall be entitled to the statutory claims for defects if the respective statutory requirements are met. The customer's claims due to defects of the purchased item for subsequent performance pursuant to § 437 No. 1 BGB (German Civil Code) as well as damages or compensation for futile expenses pursuant to § 437 No. 3 BGB (German Civil Code) shall expire in two years for new goods and in one year from delivery of the item for used items.

 

Liability

Liability, for whatever legal reason, is limited to intent and gross negligence. Mareme & emeraM GmbH is only liable for simple negligence if so-called cardinal obligations have been violated. Cardinal obligations are essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer regularly trusts.

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